Privacy Policy for Fresno Havoc

Last Updated: 11/5/2024

Introduction
Fresno Havoc is committed to protecting your privacy. As a 501(c)(3) nonprofit organization dedicated to teaching youth soccer, we collect and manage personal data in accordance with this Privacy Policy. This policy explains what data we collect, how we use it, and your rights regarding your information.

What Personal Data We Collect
We collect the following personal information when you interact with our services:

  • Contact Information: Name, email address, phone number.
  • Payment Information: Credit card details and billing address processed through our third-party payment processor, Stripe.
  • Demographic Information: Age, gender, and other data that may be collected during registration.
  • Health Information: Any medical or emergency contact details provided during registration.

How We Use Your Data
We use the information we collect to:

  • Provide our services and communicate with you about our programs.
  • Process payments and donations through Stripe.
  • Send newsletters, updates, and marketing emails (with opt-out options).
  • Improve our website and services.

Third-Party Services
We use Stripe to process payments. When you make a payment, Stripe collects and processes your payment information. Stripe’s Privacy Policy governs how your data is handled for payment processing.

Data Retention
We retain your personal data indefinitely unless you request its deletion. Users can request the deletion of their data at any time by contacting us at [email protected].

Email Communication
By registering, you may receive newsletters, updates, and marketing emails from us. You can unsubscribe or opt-out from these emails at any time by following the unsubscribe instructions in the email.

Parental Rights
Since our services are directed at minors, parents can access, update, or delete their child’s data at any time by contacting us. If you would like to exercise these rights, please email [email protected].

Media Consent
By enrolling your child in Fresno Havoc, you consent to the use of photographs, videos, and other media featuring your child during team activities. These images may be used on our website, social media, promotional materials, and newsletters. This consent is granted in perpetuity, and you will not receive compensation for the use of these images. If you do not agree to this, you cannot enroll your child in our programs.

Cookies and Tracking
We use cookies on our website for functionality, such as saving your login information. For more details, please refer to our cookie settings.

Your Data Rights
You have the right to request access to any personal data we hold about you or your child, and you can request to have it deleted. This does not include data we are required to retain for administrative or legal purposes.